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Support FormFAQDownlaod

Technical Frequently Asked Questions are organized by specific product. Please request any information in 'Support Form' if it's difficult to find answer here.

 
1. By using MS337, how can I take picture?
Product : (MS337)
1. please download and install MS337 Vision & driver from below link
http://www.unitech-utp.com.tw/content/service/Download_3.aspx?sn=150
2. scan 'Enable USB Serial Mode' barcode in user manual
3. check 'COM port' in device manager which was created after changing to 'USB serial mode'
4. execute MS337 vision and connect to the virtual COM port of MS337
5. To return to HID scanner mode, please scan 'Enable USB Keyboard Emulation Mode' in user manual
 
2. HT660 can't boot up after update firmware
Product : (HT660)
HT660 got 2 different main boards.
One is for bootloader V2.xx.xx, the other one is for bootloader V3.xx.xx
For bootloader V2.xx.xx, you should use firmware with V2.x.x
For bootloader V3.xx.xx, you should use firmware with V3.x.x
Please contact unitech technical team for correct firmware before update.
 
3. What's the .NET Compact Framework version on PA500
Product : (PA500)
PA500 has V1.0 inside
 
4. How many RH767 models that unitech provide
Product : (RH767 UHF)
1. RH767-WJ: US frequency with 1W antenna
2. RH767-M9: EU/India frequency with 0.5W antenna
These 2 models have different RFID reader. Please make sure you inquiry the right model
 
5. How many virtual COM ports that VCOM tool supports?
Product : (MS860 WiFi)
Basically, Virtual COM can supports up to 250 virtual ports. That means you can connect up to 250 MS860 WiFi scanner
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