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Support FormFAQDownlaod

Technical Frequently Asked Questions are organized by specific product. Please request any information in 'Support Form' if it's difficult to find answer here.

 
11. Why my PA500 does a warm boot after remove/reinsert main battery
Product : (PA500)
Battery release switch has the same function as 'RESET'. If you remove the main battery, PA500 will do a warm boot(RESET). All operating windows will be gone but saved data remain.
 
12. Why does terminal cold boot after remove main battery and reinsert it back
Product : (PA962) (PA963) (PA966) (PA967) (PA600 Standard) (PA982) (HT660) (PA96X) (RH767 HF) (RH767 UHF)
1.Please make sure battery charged2.Please check backup battery switch to 'ON'3.Please check the power status
 
13. How do i know which COM port is created with USB cable?
Product : (HT580)
Go into Control Panel->System->Hardware->Device Manager. Under "Ports" look for "USB-to-Serial COM#".
 
14. How do I perform a Warm Boot or Cold Boot on HT580?
Product : (HT580)
WARM START Via Hardware: While the HT580 is OFF, hold down [ALPHA]+[POWER] and release [ALPHA]+[POWER] when the unit beeps.Via Software: Enter Supervisor Mode . Press 8.SYS and choose 1.WARM START
COLD START Via Hardware: While the HT580 is OFF, hold down [ALPHA]+[CMD]+[POWER] and release [ALPHA]+[CMD]+[POWER] when the unit beeps. Via Software: Enter Supervisor Mode . Press 8.SYS and choose 2.COLD START. Confirm the cold start with 1.YES. Warning: A cold start will erase all data from the portable and restore the device to factory default settings.
 
15. What baud rate does the bluetooth serial port support?
Product : (HT580)
38400 bit per second is the only baud rate the bluetooth serial port supports.
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